Why does Facebook keep saying no connection tap to retry?

[Android Central Question]

When I try to login to Facebook I get a message saying I need to secure my account and when I press next it either says no connection tap to retry or it starts running me through the steps and once I've selected any commerce posts I didn't do and press delete it then comes up with the no connection message. I have cleared cache and data in application manager as pressed force stop and I have also turned off optimize battery usage for it in settings but it is still doing the same. I have a Samsung galaxy core prime. Can anyone help please.

 

[B. Diddy]

Welcome to Android Central! Does this happen on both wi-fi and mobile data? What about on the mobile site in your browser, instead of the Facebook app?

 

[Danni80]

Welcome to Android Central! Does this happen on both wi-fi and mobile data? What about on the mobile site in your browser, instead of the Facebook app?

Hi, I can't connect to any Wi-Fi and won't be able to for a while so have only tried on mobile data. When I try logging in via browser it says an error as occured or something went wrong (can't remember which one) and still won't let me login.

 

[B. Diddy]

Hmm. But you're able to access the web for any other site, and with any other app? If so, that would make me think it's a Facebook server problem.