12-03-2018 11:54 AM
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  1. jmsk y's Avatar
    jmsk y
    Tried to add an Office365 business account to native email app. Was completing Exchange Server Settings after choosing Microsoft Exchange ActiveSync, then error message appeared saying

    "Couldn't verify account.
    Unable to connect to server."

    Help!
    11-29-2018 07:11 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you absolutely sure the server settings are correct? Does this happen on both wi-fi and mobile data?
    11-29-2018 12:15 PM
  3. jmsk y's Avatar
    jmsk y
    Server settings were as instructed on Microsoft website. I tried it again and for some reason it seemed to work

    Thanks though. How do I mark this question as resolved?
    B. Diddy likes this.
    12-03-2018 11:32 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    No need to mark it as resolved. It's always a good idea to leave the thread open in case you notice the problem comes back, or if others have a similar issue and have further questions.
    12-03-2018 11:54 AM
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