Front camera did not work

[Android Central Question]

I have received oneplus 6T mirror phone as a gift from my sister. Is has delivered to Sri Lanka today and I received it just now. After I switched on the phone I checked for the camera. But front camera did not work. It shows and captured only white background. When I switched on the phone it was not face detection also due to showing white background with front camera. Please help for this.

Thanku.

 

[belodion]

The device is presumably faulty. I guess you could try a Factory Reset, and downloading any firmware updates that may be available; but it may simply be best to return it.

 

[B. Diddy]

Welcome to Android Central! What do you mean by "mirror phone"?