12-21-2018 06:16 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I belong to several yahoo groups and for the last few months now I haven't been able to open or download any files from these groups. I used to be able to with no issues. I have several downloaded to my phone (ZTE blade Max) and those open OK but can no longer open from a group. It's not just one group it's all of them. It's not a particular file type it is all file types, PDF, jpg, exe. Etc... This is getting very frustrating.

    Is there a way to factory reset and not lose my information on my phone, like bookmarks and files?

    Thanks
    12-21-2018 06:11 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Is this through the Yahoo Groups website? Which browser are you using? Does it matter if you try a different browser?
    12-21-2018 06:16 PM
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