01-21-2019 06:37 PM
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  1. FishingAddict's Avatar
    FishingAddict
    Bought an Acer Chromebook and had Google on Windows 10 PC synced ro transfer everything over. After deleting everything off Windows 10 PC my MOTO G4 will not download pictures attached to text messages. Message appears, "Tap to download" and circular hour glass keeps spinning and eventually stops. Any suggestions to get attachments to messages downloading again would be appreciated.
    01-21-2019 07:04 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! I don't think your Chromebook and PC have anything to do with this. On your phone, make sure your mobile data is turned on. If it already is, check to see if there are any problems with your carrier's data signal.
    01-21-2019 12:32 PM
  3. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Also, mms are network enabled. Ask your service provider to make sure they have enabled mms for that number.
    01-21-2019 06:37 PM
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