Why did my Android stop downloading photos in text messages?

[FishingAddict]

Bought an Acer Chromebook and had Google on Windows 10 PC synced ro transfer everything over. After deleting everything off Windows 10 PC my MOTO G4 will not download pictures attached to text messages. Message appears, "Tap to download" and circular hour glass keeps spinning and eventually stops. Any suggestions to get attachments to messages downloading again would be appreciated.

 

[B. Diddy]

Welcome to Android Central! I don't think your Chromebook and PC have anything to do with this. On your phone, make sure your mobile data is turned on. If it already is, check to see if there are any problems with your carrier's data signal.

 

[Tim1954]

Also, mms are network enabled. Ask your service provider to make sure they have enabled mms for that number.