My phone is showing one 1gb ram instead of 3gb

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Android Central Question

So my phone was experiencing the blue screen of death and to fix I formmated my phone but then afterwards when I checked hardware information about phone it showed that it had only 1gb of ram not 3gb that it originally did
 
It's possible the memory controller failed. You don't say what device or how old it is. Electronics fail, things happen.

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It could also be that a block (or a few blocks) of RAM failed too. It's not usual for electronics to fail but, as hallux said, they sometimes do. (Even new ones - that's called infant mortality, and it's why all devices are "burned in" - run for about 24-48 hours before final check out and shipping.
 

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