Why can't I hear voicemail on my Pixel 3 when connected to my Ford

[Android Central Question]

When connected to my Ford SYNC 3 I cannot play my voicemails over the system nor can I hear them on the handset. I had the same problem with a Nissan Rogue as well so I hope it is just a simple setting on the phone.

Please help!!

 

[Morty2264]

Welcome to Android Central! I would go through all of your Android Auto settings (or whichever setting you are using) to ensure that your voicemail mode can be accessed. Does the problem persist with other phones in the vehicle; or if you move the phone to another vehicle?