Hello again, don't know how I show up, but I am the one who asked the question. I was having trouble posting a pictute, but I have more info. I think I may know the problem, but first, listen. Imagine this. You set down your phone on a flat surface. Now, get eye-level with the charging port on your phone, so that you are looking across the phone. It appears that the screen is like this: edge |-____| edge
The screen seems to be like the hyphen, it is lifted up slightly higher than the rest of the screen. I can try and post a pic, but I need further assistance... I hope that someone will understand what I'm saying. Thanks for bearing with me, and sorry I took so long to reply!