Can't sign into Google after factory reset

[Android Central Question]

I had bought a new lg stylo4 phone and gave my husband my stylo 2.i did a factory reset and he tried signing into Google but it kept coming up with an error when it said to put in into.we share the same Google account and it won't did anything when i put my info in.why won't it work?

 

[B. Diddy]

Welcome to Android Central! Are you certain the Google account information you're entering is the one that was associated with that phone? I realize you share a Google account, but is it possible that when you first set that phone up, you used a different Google account (perhaps one that is under your name alone)?