1. Android Central Question's Avatar
    Using an unlocked Pixel 2. I can send photo messages no problem, just cannot receive them. At&t carrier. Not an iMessage issue because I haven't had an iPhone in 5 years.
    05-06-2019 07:50 PM
  2. kct1975's Avatar
    Most likely it is because iOS 11 has a default photo format that is High Efficiency Image File Format (HEIC) that is not compatible with Android or Windows.


    If you want to be able to receive photos from your iPhone friends, you will either have to ask them to convert the HEIC images to JPEG, before they send them to you, or you will need ask them to turn off the HEIC photo option on their iPhone.

    Below I included screenshots with instructions for both...
    B. Diddy and belodion like this.
    05-06-2019 09:10 PM

Similar Threads

  1. Why are all types of media disappearing from my phone
    By Alexander Wallace in forum Samsung Galaxy S8 & S8+
    Replies: 20
    Last Post: 03-04-2020, 02:13 PM
  2. Android email app (Pixel 3) does not forward original text of email.
    By Android Central Question in forum Google Pixel 3 & Pixel 3 XL
    Replies: 2
    Last Post: 05-07-2019, 07:46 AM
  3. Lost images after moving an album from Galaxy S8 to SD Card
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 05-06-2019, 05:14 PM