05-06-2019 09:10 PM
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  1. Android Central Question's Avatar
    Android Central Question
    Using an unlocked Pixel 2. I can send photo messages no problem, just cannot receive them. At&t carrier. Not an iMessage issue because I haven't had an iPhone in 5 years.
    05-06-2019 07:50 PM
  2. kct1975's Avatar
    kct1975
    Most likely it is because iOS 11 has a default photo format that is High Efficiency Image File Format (HEIC) that is not compatible with Android or Windows.

    https://www.theverge.com/2017/9/19/1...e-image-format

    If you want to be able to receive photos from your iPhone friends, you will either have to ask them to convert the HEIC images to JPEG, before they send them to you, or you will need ask them to turn off the HEIC photo option on their iPhone.

    Below I included screenshots with instructions for both...
    B. Diddy and belodion like this.
    05-06-2019 09:10 PM
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