06-01-2019 03:58 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have encypted my SD card then I updated my Device J5 pro, now I want to decrypt my SD card but it cannot decrypt and shows me this message (this SD card cannot be decrypted because it was encrypted on another device)
    05-31-2019 02:03 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! How did you do the system update -- was it an official one pushed over-the-air, or was it a file you downloaded from some site that required you to install manually? The latter may have caused the phone to essentially become a different phone, and thus the encryption key for the SD card would have been lost.
    06-01-2019 03:23 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Or the card could have become corrupted, or it could be a defective (or even counterfeit) card.
    06-01-2019 03:58 PM
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