This SD card cannot be decrypted

[Android Central Question]

I have encypted my SD card then I updated my Device J5 pro, now I want to decrypt my SD card but it cannot decrypt and shows me this message (this SD card cannot be decrypted because it was encrypted on another device)

 

[B. Diddy]

Welcome to Android Central! How did you do the system update -- was it an official one pushed over-the-air, or was it a file you downloaded from some site that required you to install manually? The latter may have caused the phone to essentially become a different phone, and thus the encryption key for the SD card would have been lost.

 

[Rukbat]

Or the card could have become corrupted, or it could be a defective (or even counterfeit) card.