06-08-2019 01:08 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a Samsung S9 running Android 9 and updating automatically so it is fully up to date. Today I changed my wallpaper to a photo and want to remove a widget so I can see it. But when I tap and hold the widget (or any other widget), I get a message saying Google keeps stopping and the phone goes back to whatever app I was last on. The option to remove the widget never shows up. I have tried uninstalling the app; no joy. Help!
    06-07-2019 10:09 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does this persist after a reboot? Or in Safe Mode? https://support.t-mobile.com/docs/DOC-37190
    06-07-2019 10:17 AM
  3. ToryPony's Avatar
    ToryPony
    Yes, it still does it after a reboot and in safe mode.
    06-07-2019 12:58 PM
  4. ToryPony's Avatar
    ToryPony
    Okay so it turns out it's not just widgets (the widgets finally went away after I rebooted it out of safe mode anyway). The Google and Facebook apps--I guess any app that comes pre-installed--do it too when I try to move them around the screen.
    06-07-2019 01:07 PM
  5. ToryPony's Avatar
    ToryPony
    (The other apps move just fine.)
    06-07-2019 01:07 PM
  7. ToryPony's Avatar
    ToryPony
    The situation resolved when I reset the Google app to factory settings.
    06-07-2019 01:42 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    I'm glad you figured it out! Did you try updating the Google app again afterwards, and if so, did the problem stay fixed?
    06-08-2019 01:01 PM
  9. Golfdriver97's Avatar
    Golfdriver97
    Thanks for posting the solution that worked for you. Hopefully this will also help someone else in the future.
    06-08-2019 01:08 PM
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