When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

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Android Central Question

When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

The USB cable is version B with the Google adapter on the end
Do I need a special cable?
 
Re: When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

Welcome to Android Central! Which phone?
 

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