When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

[Android Central Question]

When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

The USB cable is version B with the Google adapter on the end
Do I need a special cable?

 

[B. Diddy]

Re: When connecting to my desktop computer via usb the "transfer" option is greyed out what to do?

Welcome to Android Central! Which phone?