call forwading not working

[Android Central Question]

i have a Samsung s8. call forwading stopped working the PIE android update. I have T-Mobile as carrier. I have gone thru all the steps with T-Mobile and Samsung tech.

 

[B. Diddy]

Welcome to Android Central! Did you try accessing the menu on your T-Mobile account page? https://support.t-mobile.com/docs/DOC-2706#heading2

 

[yasu069]

I have been thru all the steps for call forwarding and it still does not work. techs at T-Mobile state there is an issue, but it is with Samsung android.

 

[Mike Dee]

I have been thru all the steps for call forwarding and it still does not work. techs at T-Mobile state there is an issue, but it is with Samsung android.

Sounds like a bogus response.... Call forwarding is a carrier feature. It works on my Samsung S10 Plus and I'm on Verizon

 

[mustang7757]

I have been thru all the steps for call forwarding and it still does not work. techs at T-Mobile state there is an issue, but it is with Samsung android.

Talk to a supervisor , got be on there end if all settings check out ok.