A Android Central Question Jun 19, 2019 #1 cannot open phone Samsung j7 pro phone, needs to enter password, keyboard is not currently working
belodion Co-Ambassador Team Lead Moderator Jun 10, 2014 39,653 595 113 Jun 19, 2019 #2 Try first a Power Off and Restart. Tell us what happens. Upvote 0 Downvote
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,594 9,473 113 Jun 20, 2019 #3 Welcome to Android Central! Or try it in Safe Mode: https://support.t-mobile.com/docs/DOC-30290 Upvote 0 Downvote