06-20-2019 12:06 AM
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  1. Android Central Question's Avatar
    Android Central Question
    cannot open phone Samsung j7 pro phone, needs to enter password, keyboard is not currently working
    06-19-2019 02:34 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Try first a Power Off and Restart. Tell us what happens.
    kct1975 likes this.
    06-19-2019 02:39 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Or try it in Safe Mode: https://support.t-mobile.com/docs/DOC-30290
    06-20-2019 12:06 AM
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