10-01-2020 10:12 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I am using samsumg galaxy A70 phone. Today I got notification for software update. After updating the same I am not able to turn off display. When I press power key button than automatically lock screen come. Display is not turning off. Kindly suggest what to do.
    06-29-2019 01:03 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does this persist after a reboot, or in Safe Mode? https://www.hardreset.info/devices/s...a70/safe-mode/. Try wiping the cache partition: https://www.hardreset.info/devices/s...recovery-mode/
    06-29-2019 01:53 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Check your screen timeout time (in Settings > Display > Advanced > Sleep. It should be shorter than the lockscreen timeout. (The usual setting is 30 seconds.)
    06-30-2019 04:41 PM
  4. AndrewTanner's Avatar
    AndrewTanner
    Hello,

    Are you still having this problem? I've just started having this issue today after having done a device update a few days ago. I posted about it in detail here: https://eu.community.samsung.com/t5/...-p/galaxy-a-uk

    Check your notification tray to see if the USB connection is going crazy.
    08-17-2019 07:28 PM
  5. b-c's Avatar
    b-c
    I am having his exact problem, which started a couple of days ago. It basically makes the phone unusable as a mobile so if there is no fix soon it will be going back!
    08-18-2019 09:41 AM
  7. b-c's Avatar
    b-c
    So I cleaned the usb connector with Isopropyl alcohol and the notification tray still shows disconnection / reconnection every few seconds. As this seems to be related to the update mentioned by AndrewTanner, is it possible to roll this back?
    08-19-2019 07:50 AM
  8. AndrewTanner's Avatar
    AndrewTanner
    Hey, b-c, see my post here: https://eu.community.samsung.com/t5/.../1273342#M1120

    Mine is fixed.
    08-19-2019 02:01 PM
  9. AndrewTanner's Avatar
    AndrewTanner
    Ignore post above. Problem is back.
    08-20-2019 02:15 AM
  10. For Watch's Avatar
    For Watch
    may water damage..
    Frist off all clean the USB socket..good luck
    10-10-2019 12:38 PM
  11. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Set the phone so pressing the power switch does NOT lock the phone. It's in Settings > Screen Lock - the settings for the lock - Power button instantly locks.
    10-10-2019 01:14 PM
  12. Elvis Tafa's Avatar
    Elvis Tafa
    I fixed it. I changed the Charging Port. Be careful on removing Back Cover, it want some skills. Also You might order 2-3 Charging Ports because sometimes it won't find signal.
    10-01-2020 10:12 AM
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