1. Android Central Question's Avatar
    Galaxy J2 Prime, I bought this is Smart Telecom (here in the Philippines), this is not in a lock-in plan. I did already these things:

    1. Cleaning the cache and data of Google Play Store
    2. Cleared the system cache using System Recovery (volume up key + home button + power button)
    3. I already did Factory Reset
    4. With that, I have enough storage
    5. Internet connection is good
    08-06-2019 05:53 AM
  2. Galactic Zoo's Avatar
    Is this an OTA upgrade? You could try Smart Switch on a PC as an alternative
    08-06-2019 06:56 AM
  3. mustang7757's Avatar
    Galaxy J2 Prime, I bought this is Smart Telecom (here in the Philippines), this is not in a lock-in plan. I did already these things:

    1. Cleaning the cache and data of Google Play Store
    2. Cleared the system cache using System Recovery (volume up key + home button + power button)
    3. I already did Factory Reset
    4. With that, I have enough storage
    5. Internet connection is good
    I'll provide a link to register so you can communicate here.
    https://forums.androidcentral.com/sh...d.php?t=409154
    08-06-2019 09:30 AM

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