wifi and bluetooth are not turning on

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Android Central Question

hi,
i have sony xperia M5 dual. the problem is its bluetooth and WIFI are not turning on. data netwurk is also not working. I have tried resetting phone, reinstalling software using XperiaCompanion PC software, operating phone in safe mode and airplane mode, updating software. i have also run test but it says "passed". so nothing worked.
could you please tell me some fix for it?

my phone specifications:
Xperia M5 Dual E5663
android 5.0
build no.: 30.0.B.1.23