I can't get text sender's name on my lock screen

[Android Central Question]

I have just purchased a Samsung A20E phone, but can't get the sender's name to appear on my lock screen as it did on my old phone. All the ` help ' pages/answers seem to be for different phones! Any help appreciated

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Need more info what you mean?

 

[B. Diddy]

Welcome to Android Central! Do you mean that when you see the lockscreen notification for a text message from one of your contacts, it only shows the phone number and not the name of the contact? Are you certain this person is entered into your Contacts list, with the exact same phone number that's showing (including the absence or presence of the country code)?

 

[dramaqueen 78]

Hi, At first there was nothing on the lock screen. I tried different things, and now it is not only showing the sender, but the message as well! Is there a happy medium please? Just need it to show the sender on the lock screen.
Thank you
Barbara

 

[mustang7757]

Hi, At first there was nothing on the lock screen. I tried different things, and now it is not only showing the sender, but the message as well! Is there a happy medium please? Just need it to show the sender on the lock screen.
Thank you
Barbara

Have you looked in phone settings under lock screen do you have it to hide sensitive info on ?

 

[ManiacJoe]

Have you looked in phone settings under lock screen do you have it to hide sensitive info on ?

Mustang has you pointed in the right direction.

Also check the settings in your texting app to see what options are available for the notifications.