1. Dot69's Avatar
    Does anyone know about carrier configuration my j737t1 star doesnt seem to have the softwate on my phone i have 2 way authenication on but i dont get a text for the code when i need a code sent to my phone to confirm for apps ect. I cant retrieve it in my messages im getting alot of 404 errors on my chrome when it comes to retriving account info
    08-27-2019 10:44 AM
  2. B. Diddy's Avatar
    Are you talking about APN settings? What 2-factor authentication are you referring to? What account info are you trying to access?

    Do you still get 404 errors when you're connected to wi-fi?
    08-27-2019 10:50 AM
  3. Dot69's Avatar
    Yes i still get 404 when im connected to wifi i dont get software updates i cant get 2 step sign in codes i was looking in my spec for my j737t1 star and im missing my carrier confiuration version
    08-30-2019 11:57 PM
  4. Dot69's Avatar
    1No im talking about im talking about the actual carrier configuration software
    08-31-2019 12:00 AM
  5. B. Diddy's Avatar
    Not sure what you mean by carrier configuration software. An unlocked phone should be able to connect to most carriers as long as it supports the carrier's network bands, with the exception of certain carriers that might require provisioning of the phone on the carrier side (mostly CDMA networks).

    Getting 404 errors on wi-fi is unlikely to be related to your mobile carrier -- that suggests more of an issue with your wi-fi network.
    09-01-2019 12:25 AM

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