Why are my message contacts not showing on Microsoft Your Phone

[roybldr]

Recently switched phones to a Galaxy Note 9 and lined to Microsoft Your Phone. Now my messages only show a phone number and not the contact name. Tried checking to be sure all permissions were granted and still cannot solve the problem.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

You tried clearing cache,data, force stop the message app?

 

[roybldr]

I am using Textra and have tried reinstalling the app.

 

[mustang7757]

I am using Textra and have tried reinstalling the app.

Hi, welcome!
Do you have issues with the stock one?

 

[roybldr]

Yes. It does the same thing with the stock Messages app. Displays the phone number, but not the contact name. Worked great on the Galaxy Note 5 I just replaced.

 

[mustang7757]

Yes. It does the same thing with the stock Messages app. Displays the phone number, but not the contact name. Worked great on the Galaxy Note 5 I just replaced.

Other you can try is clear data cache and FORCE Stop in dialer app and contact app

 

[roybldr]

Tried both and no change. I keep thinking it is related to some permissions, but have checked everything in Textra, Messages and Your Phone apps and they look good.

 

[Rukbat]

I think it's "related" to the way Microsoft "updated" it - it';s the same in my Pixel 2.

 

[mustang7757]

Tried both and no change. I keep thinking it is related to some permissions, but have checked everything in Textra, Messages and Your Phone apps and they look good.

"Lined to Microsoft my phone "
What do you mean by this ?

 

[roybldr]

Sorry, meant to say linked not lined.