1. wat-eber's Avatar
    ODIN MODE
    DOWNLOAD SPEED FAST
    PRODUCT NAME: SM-P585Y
    CURRENT BINARY: Samsung Official
    SYSTEM STATUS: Official
    FRP LOCK: ON
    Secure Download: Enabled
    WARRANTY VOID: 1 (0X0000)
    RP SWREV: B:2 K:0 S:0


    the above message screenshot is given to me by the repair service center. when I sent the tablet to them it has totally no power and not charging so how did this message pop out? this tablet has still a one year factory warranty and a one year extended warranty after. it has been repaired once - main board is replaced with 3 months warranty.

    does the message "WARRANTY VOID" refer to the replaced main board which is not in sync with the tablet overall warranty? and the "0X0000" meant no tampering has been made?
    09-24-2019 12:58 AM
  2. mustang7757's Avatar
    ODIN MODE
    DOWNLOAD SPEED FAST
    PRODUCT NAME: SM-P585Y
    CURRENT BINARY: Samsung Official
    SYSTEM STATUS: Official
    FRP LOCK: ON
    Secure Download: Enabled
    WARRANTY VOID: 1 (0X0000)
    RP SWREV: B:2 K:0 S:0


    the above message screenshot is given to me by the repair service center. when I sent the tablet to them it has totally no power and not charging so how did this message pop out? this tablet has still a one year factory warranty and a one year extended warranty after. it has been repaired once - main board is replaced with 3 months warranty.

    does the message "WARRANTY VOID" refer to the replaced main board which is not in sync with the tablet overall warranty? and the "0X0000" meant no tampering has been made?
    Go into download mode and see if the very top Knox counter is Tripped, usually be 0x1
    Otherwise call service repair center why they came up with that.
    09-24-2019 01:03 AM
  3. Rukbat's Avatar
    Void 1 0 means it's not void. Void 1 1 means it's void. [1 (0X0001)]
    09-24-2019 04:13 PM

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