My Itel P33 Plus is asking for password after software update, what should i do?

  • Thread starter Android Central Question
  • Start date
A

Android Central Question

asking me to enter privacy protection password to unlock
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,167
4,263
113
Visit site
Welcome to Android Central! If this is your phone and it's not accepting the password you created (or if it's asking for a password you never created), then the update might be buggy -- this has happened on other phones before, and unfortunately the only solution is usually to do a factory reset. This will of course wipe all the data off your phone, so hopefully you were keeping the important data backed up or synced on a regular basis.

Has this always been your phone, or did you get it from someone else? If the latter, then it's probably asking for the password the other person created.