A
Android Central Question
Hi guys,
New user here so sorry if this is in the wrong section (feel free to move).
I've been using an app to help with budgetting by tracking incomes and expenses for the last 6-7 years.
Anyway, I did something stupid a couple of weeks ago and deleted something accidentally so my immediate response was to restore the latest back up file from that morning but the app was empty after the restore.
I uninstalled and re-installed the app, rebooted my phone plus downloaded the app on another phone but the file wouldn't restore even though the app advised it has been restored successfully.
Tried to convert the .bak file to a CSV and could see over 14,00 rows of data which looked to be encrypted so quite illegible. I then looked at some .bak files from the same month and and the back up seemed to have been working as there were more data being added everyday. I've had a few phones since having the app and have always been able to restore data on the new phones. Also tried to see if I can restore the .bak file via SQL but the software couldn't even see it.
The app developers have ignored my emails since I've sent the .bak file so wondering if there's anything else I can do to try and get the file restored some other way or decrypt it somehow?
Thanks for your time in reading this.
PS: I'm not too technical so please use layman terms if possible.
New user here so sorry if this is in the wrong section (feel free to move).
I've been using an app to help with budgetting by tracking incomes and expenses for the last 6-7 years.
Anyway, I did something stupid a couple of weeks ago and deleted something accidentally so my immediate response was to restore the latest back up file from that morning but the app was empty after the restore.
I uninstalled and re-installed the app, rebooted my phone plus downloaded the app on another phone but the file wouldn't restore even though the app advised it has been restored successfully.
Tried to convert the .bak file to a CSV and could see over 14,00 rows of data which looked to be encrypted so quite illegible. I then looked at some .bak files from the same month and and the back up seemed to have been working as there were more data being added everyday. I've had a few phones since having the app and have always been able to restore data on the new phones. Also tried to see if I can restore the .bak file via SQL but the software couldn't even see it.
The app developers have ignored my emails since I've sent the .bak file so wondering if there's anything else I can do to try and get the file restored some other way or decrypt it somehow?
Thanks for your time in reading this.
PS: I'm not too technical so please use layman terms if possible.