Why wont my wifi let me open some apps?

[Android Central Question]

I went on a trip for 8 days and when I got back my wifi is acting up. I can do everything I want to on mobile data but not on my wifi. When on mobile data I can surf the web play games whenever i want. When i connect to wifi i can surf the web but i will try to open games like clash royale and Bad land brawl and it will load at the screen but then say to check my connection. It then gives me an unknown error 11. Please help me.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist
https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Which phone?
Have you tried rebooting your router?

 

[Rukbat]

Have you contacted the developer and asked how to fix "unknown error 11"? We can't have any idea what it means, we didn't develop the app - the developer did.

 

[Duncanry]

It's not just for one single app though. It's for all of my online apps. I have unplugged my router and restarted my phone but nothing is working yet.

 

[Duncanry]

I have a galaxy S10+

 

[B. Diddy]

Welcome to Android Central! Does this happen on other wi-fi networks as well?

See this guide for more tips: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[Duncanry]

I haven't tried that yet. I have a feeling it might have somthing to do with the google play store with some of the research I have done but I dont know how to fix it. My girlfriends phone works fine and my xbox works as well. But I cant open mobile apps.