12-17-2019 07:37 PM
27 12
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  1. Smhunter78's Avatar
    Smhunter78
    There is a 1/2 inch dark black line at the bottom of my display.. What can I do to get rid of this?
    12-16-2019 05:11 PM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Can you post a screenshot of it ? Need more information on this.https://forums.androidcentral.com/sh...d.php?t=413366

    I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/sh...d.php?t=409154
    12-16-2019 05:22 PM
  3. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    Can you post a screenshot of it ? Need more information on this.https://forums.androidcentral.com/sh...d.php?t=413366

    I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/sh...d.php?t=409154
    Weird thing it doesn't show up on a screen shot
    12-16-2019 05:53 PM
  4. mustang7757's Avatar
    mustang7757
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    Originally Posted by Smhunter78
    Weird thing it doesn't show up on a screen shot
    Hi, welcome !
    Can you get a picture with another phone?
    12-16-2019 06:05 PM
  5. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    Hi, welcome !
    Can you get a picture with another phone?
    No I'm not.. Not til tomorrow.. When the issue first happened, which was a few days ago, it would go away after a few minutes but now it won't go away at all
    12-16-2019 06:59 PM
  7. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    It sounds to me like hardware failure.
    12-16-2019 07:06 PM
  8. Smhunter78's Avatar
    Smhunter78
    Originally Posted by belodion
    It sounds to me like hardware failure.
    Can it be fixed?
    12-16-2019 07:27 PM
  9. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by Smhunter78
    No I'm not.. Not til tomorrow.. When the issue first happened, which was a few days ago, it would go away after a few minutes but now it won't go away at all
    A picture would help us lead you in the right direction
    12-16-2019 07:30 PM
  10. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    A picture would help us lead you in the right direction
    So I just took a screen shot and drew where it's messed up on my phone.. I hope this helps
    Attached Thumbnails How do I get rid of black line on my display?-20191217_001704.jpg  
    12-17-2019 12:24 AM
  11. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Originally Posted by Smhunter78
    Can it be fixed?
    I'm guessing that it could. It would need repairer diagnosis. Of course, I may be wrong in thinking that it's a hardware fault. We have an expert on these things, whom I shall ping.
    12-17-2019 06:05 AM
  12. mustang7757's Avatar
    mustang7757
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    Originally Posted by Smhunter78
    So I just took a screen shot and drew where it's messed up on my phone.. I hope this helps
    I'm not seeing it ?
    12-17-2019 08:03 AM
  13. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Anything you see on the screen that doesn't show in a screenshot is being generated by the screen or associated wiring (a screen shot is actually a "memoryshot" of the RAM that's being sent to the screen).

    It's possible that the screen is divided into bands, one wire for each band, and one wire, or one pin on the connector, is bad, but I'd be more inclined - if I were working on it - to plug in a known-good screen first. If that didn't show the band, I'd replace the screen. (It's going to take a real repair shop, not a "replace parts" shop.)
    belodion likes this.
    12-17-2019 11:39 AM
  14. Smhunter78's Avatar
    Smhunter78
    Hopefully you can see it now
    Attached Thumbnails How do I get rid of black line on my display?-20191217_164114.jpg  
    12-17-2019 05:11 PM
  15. Smhunter78's Avatar
    Smhunter78
    You can see where it cuts the apps off
    12-17-2019 05:12 PM
  16. mustang7757's Avatar
    mustang7757
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    Originally Posted by Smhunter78
    You can see where it cuts the apps off
    Yes I can see now ,looks like a display problem , do you have any warranty on it or insurance?
    12-17-2019 06:20 PM
  17. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by Smhunter78
    So I just took a screen shot and drew where it's messed up on my phone.. I hope this helps
    In this picture it didn't cut off the apps you just wrote over it ?
    12-17-2019 06:22 PM
  18. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    Yes I can see now ,looks like a display problem , do you have any warranty on it or insurance?
    No warranty or insurance
    12-17-2019 06:29 PM
  19. mustang7757's Avatar
    mustang7757
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    Originally Posted by Smhunter78
    No warranty or insurance
    How often you see that ?
    12-17-2019 06:49 PM
  20. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    How often you see that ?
    It's permanently on there.. At first it would go away when I used my phone for a few minutes but now it's just there all the time
    12-17-2019 06:53 PM
  21. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by Smhunter78
    It's permanently on there.. At first it would go away when I used my phone for a few minutes but now it's just there all the time
    Long shot would try safe mode if you want ?
    12-17-2019 06:56 PM
  22. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    Long shot would try safe mode if you want ?
    How do I do that?
    12-17-2019 06:59 PM
  23. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Originally Posted by Smhunter78
    How do I do that?
    Which Samsung phone ?
    12-17-2019 07:01 PM
  24. Smhunter78's Avatar
    Smhunter78
    Originally Posted by mustang7757
    Which Samsung phone ?
    S7
    12-17-2019 07:06 PM
  25. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by Smhunter78
    S7
    Try this.
    12-17-2019 07:17 PM
  26. mustang7757's Avatar
    mustang7757
    Trusted Member
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    This .How do I get rid of black line on my display?-screenshot_20191217-201928.jpeg
    Laura Knotek likes this.
    12-17-2019 07:20 PM
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