I just tried to go to the store an upgrade today (my upgrade date is 2/28). One employee told me they flat-out can't upgrade early. Another employee told me they CAN upgrade early, but it costs $20, and I wouldn't get my 'loyalty' credit of $30. I then asked if, when I upgrade, they can match the price of Wirefly (which was at $279, actually dropped to $229 today). She said that is to compensate for the loyalty credit. I then told her they offer a $30 Verizon credit for free as well. She then said THAT makes up for the loyalty credit. When I informed her of the simple math of saving $20 by buying through them (at the $279 price), she then said, "Well, you'll have to wait for it to ship with them." I told her they offer 2 day free shipping, and asked her if the phone was in stock in the store. Of course, she said no. Things kind of ended at that point.
It was literally like she was trying to talk me out of sticking with Verizon by 'having an answer' for everything I said. Annoying as all hell. Pretty sure I'm not going back to that store.
Think I may try to call CS, ask if they can match the Wirefly price and if they can order it for me. I called before, and they said they could upgrade early, but not match the price. We'll see what happens this time around.
Anyone figure out a good way to go about an early upgrade?
It was literally like she was trying to talk me out of sticking with Verizon by 'having an answer' for everything I said. Annoying as all hell. Pretty sure I'm not going back to that store.
Think I may try to call CS, ask if they can match the Wirefly price and if they can order it for me. I called before, and they said they could upgrade early, but not match the price. We'll see what happens this time around.
Anyone figure out a good way to go about an early upgrade?