Hi there,
I swapped out my Note 3 for my new Edge online at VZW. I backed up my contacts on the Note 3 using Backup Assistant (Pro?) now I need to restore them to my Edge but the Backup Assistant is not compatible with the Edge and I now have to use the VZW Cloud to restore but it's not letting me do this. When I go to the Tools menu in the Cloud app I have the following list of options I can restore but no Contacts.
Photos
Videos
Songs
Documents
Messages
Calls
I installed the VZW desktop version of Cloud but my contacts don't show up there either. Do I have to put my Note 3 back on my account, backup to the Cloud and then swap it back out again so I can restore them to my Edge? That's the only way I can think of to do this but hoping someone has a better idea.
Thanks,
Deb
I swapped out my Note 3 for my new Edge online at VZW. I backed up my contacts on the Note 3 using Backup Assistant (Pro?) now I need to restore them to my Edge but the Backup Assistant is not compatible with the Edge and I now have to use the VZW Cloud to restore but it's not letting me do this. When I go to the Tools menu in the Cloud app I have the following list of options I can restore but no Contacts.
Photos
Videos
Songs
Documents
Messages
Calls
I installed the VZW desktop version of Cloud but my contacts don't show up there either. Do I have to put my Note 3 back on my account, backup to the Cloud and then swap it back out again so I can restore them to my Edge? That's the only way I can think of to do this but hoping someone has a better idea.
Thanks,
Deb