I have had intermittent problems with receiving texts and calls since day one of getting my first Android device from AT&T over a year ago. About every few weeks or so, text messages I receive will be delayed by 4+ hours from when the sender sent them until suddenly my phone alerts me to a ton of messages all at the same time. At the same time, I can be alerted to phone mail coming in with no indication that there are any missed calls on my phone, but the caller states the phone rings and rings on their end with no answer. This has occurred with multiple callers/senders using multiple different networks. I have had zero known issues with making calls and sending texts.
Some other symptoms that I have notice occur when this issue occurs (though not all of them every time):
? I?ll randomly get somewhere between 10 and 30 copies of the first text message in the backlog.
? After turning the screen on, my signal indicator will be rapidly changing for about a second.
? The clock on the phone will be behind by a few hours (though not normally as much as when I stopped being notified of texts.
I honestly don?t think it is a network problem. I normally have 3-4 (out of 5) bars at both home and work, the two main places I am. On one of the few times AT&T did (or at least claimed to do) true debugging of my issue and looked at the tower logs corresponding to one of the time this issue occurred on my device, they discovered that the text was sent and accepted by my device at the time the text was sent, and not hours later when my phone told me I got a text. However, since I?ve tried two different Android devices at this time (Samsung Galaxy S II and Samsung Captivate Glide) and they both have the same issue, Samsung claims it must be an AT&T network issue. However, this occurs at multiple locations over 10 miles apart from each other.
Does anyone have any clue what I can do to try and fix this? So far, AT&T and I have tried the following without any luck (after I?ve spoken with them literally 30-40 times in the past year about this):
? Countless times ?re-registering? the phone on the network.
? Rebooting the phone.
? Factory reset of phone.
? Different Android versions (Gingerbread and Ice Cream Sandwich)
? 5+ different SIM cards.
? Different phones.
Some other symptoms that I have notice occur when this issue occurs (though not all of them every time):
? I?ll randomly get somewhere between 10 and 30 copies of the first text message in the backlog.
? After turning the screen on, my signal indicator will be rapidly changing for about a second.
? The clock on the phone will be behind by a few hours (though not normally as much as when I stopped being notified of texts.
I honestly don?t think it is a network problem. I normally have 3-4 (out of 5) bars at both home and work, the two main places I am. On one of the few times AT&T did (or at least claimed to do) true debugging of my issue and looked at the tower logs corresponding to one of the time this issue occurred on my device, they discovered that the text was sent and accepted by my device at the time the text was sent, and not hours later when my phone told me I got a text. However, since I?ve tried two different Android devices at this time (Samsung Galaxy S II and Samsung Captivate Glide) and they both have the same issue, Samsung claims it must be an AT&T network issue. However, this occurs at multiple locations over 10 miles apart from each other.
Does anyone have any clue what I can do to try and fix this? So far, AT&T and I have tried the following without any luck (after I?ve spoken with them literally 30-40 times in the past year about this):
? Countless times ?re-registering? the phone on the network.
? Rebooting the phone.
? Factory reset of phone.
? Different Android versions (Gingerbread and Ice Cream Sandwich)
? 5+ different SIM cards.
? Different phones.