HELP!!

[pammie28]

Hi Please can you help me, my phone froze on the samsung home screen, i took out the battery and replaced it, still nothing! i did the home, volume down and power buttons did the download, it started downloading then the screen went black, it now wont even go onto the home screen. I have tried doing home volume up and power buttons but nothing comes up! i don't know what to do!! Please can someone help me.!

 

[Golfdriver97]

Hi Please can you help me, my phone froze on the samsung home screen, i took out the battery and replaced it, still nothing! i did the home, volume down and power buttons did the download, it started downloading then the screen went black, it now wont even go onto the home screen. I have tried doing home volume up and power buttons but nothing comes up! i don't know what to do!! Please can someone help me.!

Welcome to the forums.
Try pulling the battery for a few minutes and do home, volume up and power to boot into recovery. Clear the devices cache and see if that helps.