Samsung Ace Style Screen not working?

[BrianStory97]

Recently, I've only had my Samsung Ace Style for about a week and a half. I have installed a lot of apps on it. But now, the screen shows me nothing. Sounds and touch functions still work, just i can't see what i'm doing. The screen is always black but i can hear sounds and it registers what i'm doing. Help?

 

[B. Diddy]

Welcome to Android Central! You've already tried a reboot, correct? Removing the battery for 10 seconds, then replacing it and powering back on? If the screen is still blank, then it's probably a hardware failure. Is the phone brand new or used? Try bringing it back to where you got it and ask for an exchange or refund.

 

[BrianStory97]

Thank you! Yeah i've done the reboot, and i tried taking it back to the place of purchase but they wouldn't take it because i don't have the original box it came from. I'd have to call customer service from my provider and send my phone to them and wait to get a new one back.. What i may do is take it to a local store and see if they can fix it. It is brand new aswell. Not even a month old. I was just wondering if there was maybe a way to repair it at home to save me the trip and cost.

 

[B. Diddy]

That's a bummer--it's why I usually keep all of the packaging for significant tech purchases for at least a few months!

I couldn't find any do-it-yourself videos on YouTube for replacing the screen on your specific phone. I did find one for the Galaxy Ace, but I'm not sure how similar it is to the Ace Style.

https://www.youtube.com/watch?v=60fTdVpuCXQ

 

[BrianStory97]

Thanks i'll try and see if the phones match up! I'll also be sure to keep the packaging for my next tech purchases, you've been alot of help thanks again.