1. AC Question's Avatar
    I purchased a new router and once I installed it my Wi-Fi on my Android stop working. I have an IP Address but no Mac Address. I appreciate whatever help you have to offer.
    06-16-2015 10:36 AM
  2. LeoRex's Avatar
    In "About Phone" - "Status", what is listed in the WiFi MAC Address field?

    If it is blank, then the wifi transceiver on your phone is corrupt... your MAC address is hard coded when your phone is built and it can't be changed. If its blank, then there is likely something fatally wrong with the WiFi radio.
  3. LeoRex's Avatar
    In "About Phone" - "Status", what is listed in the WiFi MAC Address field?

    If it is blank, then the wifi transceiver on your phone is corrupt... your MAC address is hard coded when your phone is built and it can't be changed. If its blank, then there is likely something fatally wrong with the WiFi radio.
    06-16-2015 11:18 AM

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