Why can't I watch movies online using Vensmile Android TV Box cs918?

[AC Question]

why i cannot watch movies online using vensmile android tv box cs918?

hi can someone pls advice me how to fix the problem of my media player?no lights blinking on the wLan port of the media player n cannot watch movies online,screen showing network error pls check yr internet connection but surfing the web thru my laptop do not have any problem.pls help me thanks.