How can I get my wife's Bluetooth to connect to our Insignia Soundbar?

[AC Question]

Bluetooth connection problem

wife and I both have s5 phones. mine successfully links to all our bluetooth stuff. hers only links to our samsung soundbar but can't find our Insignia soundbar. tried every possible way thru "Settings" then "Bluetooth". Advice? Already tried all the obvious options.

 

[B. Diddy]

Re: Bluetooth connection problem

Welcome to Android Central! Is the soundbar already connected to another device, like your phone? Bluetooth devices generally can't connect to more than one device at a time.