1. Android Central Question's Avatar
    My Samsung Galaxy S8 has started locking up during charging overnight. Symptoms are a very dim screen and the phone will not do anything. After complete discharge, I can charge it and it is okay. Has done this twice in the past week.
    09-09-2019 05:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-34283

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    09-09-2019 11:38 PM
  3. wnypat's Avatar
    My Galaxy S8 keeps locking up. How do i fix it?
    09-16-2019 01:21 PM
  4. Galactic Zoo's Avatar
    Are you referring to screen lock? Please clarify
    09-16-2019 01:32 PM
  5. rebeccarec's Avatar
    Are you restarting it regularly?
    09-16-2019 01:40 PM
  6. wnypat's Avatar
    Am registered now. The S-8 is in Safe Mode now. It locked up once while charging and the other time it was just sitting on table. Both times I had to let it completely discharge, and them start recharge to get it to unlock.
    09-16-2019 02:14 PM
  7. wnypat's Avatar
    Are you referring to screen lock? Please clarify
    Yes, the screen is locked. I don't know if that is what one calls screen lock or not. I'm a old fart, not real savy on cell phone technology. When it happens, nothing works! The first time this appened was while charging, and when it locked , the screen was very dim. Second time it was just sitting on table doing nothing, and the screen just locked. Both times I had to let it sit until the battery discharged, and them recharged. Everything was okay after recharge until it locked the second time about 5 days later. I put it in Safe Mode to see it that helps.

    I have another thread started about this .
    09-16-2019 02:22 PM
  8. wnypat's Avatar
    Are you restarting it regularly?
    Only when I have to. I don't turn it off, except when I have to, like at a meeting. Otherwise it is on all the time.
    09-16-2019 02:24 PM
  9. B. Diddy's Avatar
    Ok -- are you saying that it's still happening in Safe Mode, or that you're waiting to see if it happens?

    The next time it freezes, you shouldn't have to let it completely discharge. Try pressing and holding Power and Vol Down for about 20 seconds to force a shutdown.
    09-16-2019 05:26 PM
  10. B. Diddy's Avatar
    I merged your duplicate threads.
    09-16-2019 10:20 PM
  11. Rukbat's Avatar
    Or just hold the power switch down until it restarts (usually 30 seconds or less).

    BTW, this old fart (77) takes offense (just kidding). But old and "not a technical expert" don't necessarily go together.
    09-17-2019 04:29 PM
  12. B. Diddy's Avatar
    Should I get offa your lawn, @Rukbat?
    09-17-2019 11:40 PM
  13. Rukbat's Avatar


    Nah, not you, the people who conflate "old" with "can't know anything about cellphones".
    B. Diddy likes this.
    09-18-2019 12:51 PM

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