1. palosanto's Avatar
    I'm using the Google Backup & Sync on my Samsung Galaxy A70 but when I go to google Drive, there's no "Backups" icon listed on the left panel ...
    Where the heck are my backups ?

    No menu item for backups in Google Drive-google-drive-menu.jpg
    10-04-2019 04:59 PM
  2. B. Diddy's Avatar
    What about on the full desktop web interface for Google Drive?

    Remember that the data in the backup files isn't easily accessible by you. It's only for use when you set up a new phone (or do a factory reset) and get prompted to restore from a previous backup.

    BTW, I moved this from the General News forum to the General Help forum, for more appropriate traffic.
    10-04-2019 06:42 PM
  3. palosanto's Avatar
    What about on the full desktop web interface for Google Drive?
    The little cloud symbol with "Backups" doesn't appear on the web interface either ...

    No menu item for backups in Google Drive-drive-web.jpg
    10-04-2019 07:22 PM
  4. mustang7757's Avatar
    Try long press the Google drive app clear cache, data, force stop and see if it comes back
    10-04-2019 07:40 PM
  5. B. Diddy's Avatar
    In your phone's system settings, go to Settings>Backup. Make sure the Backup toggle is on, and that the account is correct (and that you're using that account to check your Google Drive).
    10-04-2019 07:41 PM

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