1. turbotooslow's Avatar
    Hey all,

    Got my Nexus 5 on Sprint this morning in the mail. Turn the phone on and everything is gravy. I choose to skip the activation to get to the home screen and mess around. I skip the activation and it takes me to a screen that says there is a Google update that needs to be installed. I click next and it starts installing. I can see the progress bar, not moving too much. Then the "Google something or another has stopped working." It says this and sometimes "Google Play services has stopped working." I click ok, and it just keeps popping up. Cant get past the upgrade screen.

    Called Sprint but I'm almost positive the lady thought I had an activation problem and couldnt really understand what I was saying.

    Any help is greatly appreciated. Thanks
    03-14-2014 02:05 PM
  2. turbotooslow's Avatar
    Here's exactly what it says: "Unfortunately, the process com.google.process.gapps has stopped." With option to "report" or "ok."
    03-14-2014 02:12 PM
  3. B. Diddy's Avatar
    Not sure if this will help, but it might be good to complete the Google sign in/setup for the phone prior to trying to update.

    Posted via Android Central App
    03-14-2014 03:14 PM

Similar Threads

  1. Problem receiving images from iPhones, wont display.
    By Grifftech2K13 in forum AT&T Galaxy Note 2
    Replies: 2
    Last Post: 03-18-2014, 09:56 AM
  2. Nexus 5 and the SIM card
    By longtime44 in forum Google Nexus 5
    Replies: 6
    Last Post: 03-15-2014, 03:53 AM
  3. Backup app settings/phone without problems
    By jomak123 in forum Android 4.4 KitKat
    Replies: 8
    Last Post: 03-14-2014, 07:55 PM
  4. Cyanogenmod 11 Memory problem on Samsung galaxy s3
    By DrewBeezy in forum AT&T Galaxy S III Rooting, ROM's, and Hack's
    Replies: 2
    Last Post: 03-14-2014, 02:22 PM
  5. Replies: 0
    Last Post: 03-14-2014, 01:19 PM
LINK TO POST COPIED TO CLIPBOARD