Nexus 5 having problems getting through startup/activation

turbotooslow

Well-known member
Nov 1, 2010
70
0
0
Visit site
Hey all,

Got my Nexus 5 on Sprint this morning in the mail. Turn the phone on and everything is gravy. I choose to skip the activation to get to the home screen and mess around. I skip the activation and it takes me to a screen that says there is a Google update that needs to be installed. I click next and it starts installing. I can see the progress bar, not moving too much. Then the "Google something or another has stopped working." It says this and sometimes "Google Play services has stopped working." I click ok, and it just keeps popping up. Cant get past the upgrade screen.

Called Sprint but I'm almost positive the lady thought I had an activation problem and couldnt really understand what I was saying.

Any help is greatly appreciated. Thanks
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,715
4,876
113
Visit site
Not sure if this will help, but it might be good to complete the Google sign in/setup for the phone prior to trying to update.

Posted via Android Central App
 

Trending Posts

Forum statistics

Threads
943,743
Messages
6,919,901
Members
3,159,207
Latest member
Chao