My N5 running 5.1 (stock rooted) no longer recognizes my SIM card, I get a "No SIM card" message. I tried reseating it, same issue, I had a spare T-Mo SIM and called T-Mo and we swapped the SIM, same thing. What happens is I will reboot, I get a LTE signal for about 1 minute, this was both with the old and new SIM, then the N5 will freeze for a moment, back to No SIM.
Even though I did not buy it from the Play Store, bought it new from a carrier store back in Nov., 2013, Google talked to me which was nice of them, and stated I can call back but if it comes to device replacement, I obviously cannot go through them.
Anyway, he asked if I tried APN resetting (I had), we went through a few things, he then asked if I am rooted as I seemed more tech savvy then his normal callers, I did not lie and told him rooted stock. He said they can still talk to me, but at this point he stated they can't go any further as they do not know if they steps they take will work as root could have effected things--true. I did install GSam Root, and I think this may have been the issue as this is when my N5 started acting weird. I did remove it from root,via it's own app and Titanium Backup, same thing.
Before I flash it over the weekend and go back to square one and unroot it (I might leave it unrooted for now if this works) and Google suggested this too, any other ideas on what can be causing my N5 to not detect a SIM. I have a backup Lumia 635 I was testing for work and I am using this, because if someone tried to call me, I needed a phone, the SIM is having no issues in this Win Phone so it is not the SIM.
Thanks all, if it is hardware, it is over a year old, I may buy a Moto E (2015), I can't spend this kind of money for phone I have a 3000 mile relocation coming up soon.
Thanks again for any ideas before I flash it which is last resort.
Even though I did not buy it from the Play Store, bought it new from a carrier store back in Nov., 2013, Google talked to me which was nice of them, and stated I can call back but if it comes to device replacement, I obviously cannot go through them.
Anyway, he asked if I tried APN resetting (I had), we went through a few things, he then asked if I am rooted as I seemed more tech savvy then his normal callers, I did not lie and told him rooted stock. He said they can still talk to me, but at this point he stated they can't go any further as they do not know if they steps they take will work as root could have effected things--true. I did install GSam Root, and I think this may have been the issue as this is when my N5 started acting weird. I did remove it from root,via it's own app and Titanium Backup, same thing.
Before I flash it over the weekend and go back to square one and unroot it (I might leave it unrooted for now if this works) and Google suggested this too, any other ideas on what can be causing my N5 to not detect a SIM. I have a backup Lumia 635 I was testing for work and I am using this, because if someone tried to call me, I needed a phone, the SIM is having no issues in this Win Phone so it is not the SIM.
Thanks all, if it is hardware, it is over a year old, I may buy a Moto E (2015), I can't spend this kind of money for phone I have a 3000 mile relocation coming up soon.
Thanks again for any ideas before I flash it which is last resort.
). It is faster, it needed a a cleanup anyway, I only installed what I use and left off a lot of apps off I no longer need.
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