A
AC Question
Can't log in to Google Photos
Yesterday the screen on my Nexus 5 stopped working (same thing happened to my wife's right after the 5.1.1 update) and the only solution was to do a factory reset. I've got all my apps updated now, and I want to see the pictures I had taken before the reset. I had auto-backup enabled in Photos, but now when I run it it wants me to sign in (as I would expect), so I hit Sign In and it says Checking info for a few seconds before I get a screen saying "Add your account." I type in my email address and hit NEXT, but it says "This account already exists on your device."
Yesterday the screen on my Nexus 5 stopped working (same thing happened to my wife's right after the 5.1.1 update) and the only solution was to do a factory reset. I've got all my apps updated now, and I want to see the pictures I had taken before the reset. I had auto-backup enabled in Photos, but now when I run it it wants me to sign in (as I would expect), so I hit Sign In and it says Checking info for a few seconds before I get a screen saying "Add your account." I type in my email address and hit NEXT, but it says "This account already exists on your device."