Forgot pattern lock - username/password wont work

[Tushar Kaushik1]

So I set a pattern lock on my Nexus 7 yesterday but I've already forgotten it so after trying the wrong pattern 5 times my Nexus 7 tells me to wait or choose the option Forgot my pattern. It then prompts me to enter my username (email) and password. I put in my primary gmail email address and its password but it keeps saying invalid username or password. What am I doing wrong?

it won't work until you are connected to the internet.... try to somehow connect to the net or just factory reset.

 

[Dee Hammer]

Thank you, Thank you, THANK YOU!!!!

 

[sarahragan2014]

How to make sure the pass is right and if that doesn't work.

 

[tesi grace]

l Forgot pattern lock - username/password wont work

 

[B. Diddy]

Welcome to Android Central! Have you read through this thread?

 

[dianethestrange]

Here is a solution that worked for me. I have a Nexus 4 phone. My wifi and data were turned off so I could not use the "forgot your password" option. (Which, by the way will just give you the error message "incorrect username or password" even though they are correct). I had someone else put their SIM card in my phone, who already had wifi turned on. This allowed me to enter the incorrect passcode 3 times, and then click "forgot password" and retrieve it by entering my primary gmail address and password.

I hope this helps others. I was so upset when I believed my only option would be to reformat my phone and lose all of my photos. Finding this solution was a huge relief.

 

[linhpig]

I keep supportting . Good luck

 

[m1983ahesh]

forget pattern lock I put in my primary gmail email address and its password but i cannot connect my phone to net

 

[B. Diddy]

Welcome to Android Central! https://support.google.com/nexus/answer/3388218?hl=en

 

[Kristi Weathersby]

You are so awesome!!
Thanks so much. This works guys---just make sure you enter the spaces between the letters when entering the password.

I couldn't post her direct post bc I'm new but look for "a91030mom"--follow the directions if you have gmail linked to your phone..and you're in.

 

[Muhammad Adeel zia Df]

sir

patren lock information

 

[Kanchar Acharya Daywarach]

Hi I was a samsung galaxy forgot pattern locked

 

[Ashwin Tiwari]

hey guys in my moto g XT1033 forget password option is not showing at all what to do please help me

 

[YAYTech]

It would help to post in the right forum section.

If you can't remember your password, toy may have to do a factory reset on reboot. A Google search should bring up instructions.

Sent from my XT1080 using Tapatalk

 

[Prisma Code]

I had the same issue. I forgot that I had Google two factor authentication and I had a different p/w for my phone. So log into your google account from a pc and get them to issue a new p/w for your phone by revoking the old one and getting a new one, type it in when prompted again on the phone and you're good to go.

You can start here: https://accounts.google.com/b/0/SmsAuthSettings click on "turn off 2-step verification?"

You'll get this:

Turn off 2-step verification

You will no longer be asked for verification codes when you sign in to your @gmail.com account. Are you turning off 2-step verification because of trouble signing into your account on your phone, or accessing your account on other apps? You may need to use an <<application-specific password>> with devices and applications that don't know how to accept verification codes.​

<<application-specific password >> will have a hyper-link, click on that and that will get you to the right place to revoke the old p/w and get a new one.

THIS WORKS!!!! Android's lock screen password recovery does not yet support two-factor authentication. You must disable it to have your Google account credentials accepted by the lock-screen recovery form.

 

[Daniel Burgess4]

I forgot my pattern for screen lock and cant get into my phone. No credit to to use forgot pattern. Any ideas ������

Got the exact same problem. Had any luck?

 

[Extremepanda]

How the hell,.... It's asking me to put my phone number but my phone is locked out ..... So how am I gonna get the verification code?

Btw I'm on Alcatel Pop2

 

[sachinscreativegallery]

i have the same issue with my sony xperia. any advice???