Pop up add w/ Google Assistant, HELP

Luke18

Well-known member
Nov 24, 2017
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Hey everyone,

Was curious if you could help me out with something. My friend got a P3XL last week and toward the end if the week she started to get pop up ads and Google assistant would be with it. Only way for her to get rid of it is to close the add out by hitting the "X". What would this be and is there anyway to turn it off? She said it's very annoying and pops up multiple times a day.

For some reason it won't let me add a picture. So if anyone can help me with that, I do have a pic to show you what in talking about.

Thanks
 
Last edited:
That type of behavior is 99% of the time associated with an app. Probably something they recently downloaded. That will need to be uninstalled for it to stop.
 
That type of behavior is 99% of the time associated with an app. Probably something they recently downloaded. That will need to be uninstalled for it to stop.
Oh yea...never even gave that a thought. Is there anyway to find out what app it's from? I'll ask her what apps she has recently downloaded. Thanks for the help.
 
You could probably use the Notification Log to track down the culprit but it should be pretty straightforward to find the crapware that's displaying these ads - just look at the Description in the Google Play Store. Or uninstall them in reverse order.
 
You could probably use the Notification Log to track down the culprit but it should be pretty straightforward to find the crapware that's displaying these ads - just look at the Description in the Google Play Store. Or uninstall them in reverse order.
Thank you!!
 
Hey everyone, just talked to my friend. She said she deleted everything from the play store that wasn't on the phone and the problem is still there. Pip up changed pictures and is still there. Anything else it could be or what else can she do?
 
Hey everyone, just talked to my friend. She said she deleted everything from the play store that wasn't on the phone and the problem is still there. Pip up changed pictures and is still there. Anything else it could be or what else can she do?

She could factory reset the phone to wipe everything and start over. Then install apps one-by-one to see if a culprit can be found.
 
Hey everyone, just talked to my friend. She said she deleted everything from the play store that wasn't on the phone and the problem is still there. Pip up changed pictures and is still there. Anything else it could be or what else can she do?

I mean, it's definitely something that's been downloaded. That type of behaviour is not native to the device. Have them check her apps list, not just the icons in the app drawer.
 
Just have her reboot into Safe mode. If the problem goes away then it's something she installed.
 
Hey everyone, just talked to my friend. She said she deleted everything from the play store that wasn't on the phone and the problem is still there. Pip up changed pictures and is still there. Anything else it could be or what else can she do?

Luke - just a thought, could you get your hands on the phone? 1st hand info MIGHT be more useful than 2nd hand info - no offense to either hand.
 
Tapatalk app
Do you get an error if you try to attach the screenshot using this option?
d42c69d9ba8daa983bd42c45d25956fe.jpg
 
Random question, how do you have dark mode? Lol
That's in Tapatalk settings. In the initial page, where the forums you follow are listed, tap on the person icon, settings and select night reading mode.

If you can't find this menu tap the back arrow top left.IMG_20181208_160237.jpeg
 

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