1. IMANUT46's Avatar
    Does anyone else have a Pixel that the Ticket Scanner doesn't work? Thanks.
    09-27-2019 04:43 PM
  2. Mike Dee's Avatar
    My Pixel had no issues with NY lottery so if I had to guess it should work with NJ
    09-27-2019 06:16 PM
  3. IMANUT46's Avatar
    My Pixel had no issues with NY lottery so if I had to guess it should work with NJ
    The app works but the scanner doesn't.
    09-27-2019 06:57 PM
  4. Mike Dee's Avatar
    The app works but the scanner doesn't.
    How do you know it's not that app preventing the scanner from working?
    09-27-2019 07:40 PM
  5. IMANUT46's Avatar
    How do you know it's not that app preventing the scanner from working?
    Thanks for your help. The scanner works with all of the other scanner app. The Lottery app worked 2 weeks ago. I've made no changes to the system.
    09-27-2019 09:14 PM
  6. Mike Dee's Avatar
    Thanks for your help. The scanner works with all of the other scanner app. The Lottery app worked 2 weeks ago. I've made no changes to the system.
    Maybe the lottery app recieved an update or is corrupt or missing a permission. Try uninstalling and reinstalling the app.
    09-28-2019 01:30 PM
  7. IMANUT46's Avatar
    I checked all of those suggestions. Still won't scan. I've emailed the Developer and waiting for a response.
    09-28-2019 01:52 PM
  8. Mike Dee's Avatar
    I checked all of those suggestions. Still won't scan. I've emailed the Developer and waiting for a response.
    Did you answer the two questions as indicated for permissions?NJ Lottery scanner-screenshot_20190928-155338_nj-20lottery.jpeg
    09-28-2019 02:54 PM
  9. Mike Dee's Avatar
    Does this screen pop up?
    I don't have a Jersey Lottery to test but when I tried it with a New York one it comes up as invalid. What happens when you try?.NJ Lottery scanner-screenshot_20190928-155537_nj-20lottery.jpeg
    09-28-2019 02:56 PM
  10. IMANUT46's Avatar
    I've done that twice. Each time I have to reset permissions as though it is a reinstall. I've tried other NJ Lottery apps and their scanner works but its not as simple as the NJ Lottery official app. Any other suggestions?
    09-28-2019 03:56 PM
  11. Mike Dee's Avatar
    I've done that twice. Each time I have to reset permissions as though it is a reinstall. I've tried other NJ Lottery apps and their scanner works but its not as simple as the NJ Lottery official app. Any other suggestions?
    So then it sounds like a software bug. Could be an incompatibility with Android 10
    09-28-2019 06:39 PM
  12. IMANUT46's Avatar
    So then it sounds like a software bug. Could be an incompatibility with Android 10
    Thanks. That may be the reason why it doesn't work. I'm surprised that no one else has reported the problem with the Official NJ Lottery app. I will post again tomorrow and be more specific.
    09-28-2019 09:22 PM
  13. IMANUT46's Avatar
    Here is the problem in detail. I have been using the Official State of NJ Lottery application. Until I installed Android 10 official application (no betas) the application worked flawlessly. After Android 10 was installed, the scanner portion of the app stopped working although the rest of the app worked fine. I've uninstalled the app, reinstalled, reset all the permissions, and it still doesn't work. I've emailed the Developer, posted feedback, so I don't know what else to do. Here is the link to the screenshot. https://photos.app.goo.gl/oaSi3pnSvneojcef6

    Any suggestions?
    09-29-2019 04:55 PM
  14. Javier P's Avatar
    Here is your screenshot.
    NJ Lottery scanner-screenshot_20190929-191916.jpeg
    09-29-2019 05:19 PM
  15. IMANUT46's Avatar
    Here is your screenshot.
    Click image for larger version. 

Name:	Screenshot_20190929-191916.jpeg 
Views:	7 
Size:	34.8 KB 
ID:	310824
    Thanks.
    09-29-2019 06:46 PM
  16. IMANUT46's Avatar
    Good news. The State of NJ just issued an update that fixed the scanner problem.
    10-01-2019 04:03 PM
  17. J Dubbs's Avatar
    Here is the problem in detail. I have been using the Official State of NJ Lottery application. Until I installed Android 10 official application (no betas) the application worked flawlessly. After Android 10 was installed, the scanner portion of the app stopped working although the rest of the app worked fine. I've uninstalled the app, reinstalled, reset all the permissions, and it still doesn't work. I've emailed the Developer, posted feedback, so I don't know what else to do. Here is the link to the screenshot. https://photos.app.goo.gl/oaSi3pnSvneojcef6

    Any suggestions?
    Looks like you might be stuck up on Brokeback Scanner Mountain...... make the most of it ;-)
    10-03-2019 04:33 AM
  18. IMANUT46's Avatar
    Did you read the previous post? It's been updated.
    10-03-2019 06:21 AM

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