11-25-2020 01:03 PM
26 12
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  1. eric002's Avatar
    I love my battery usage so far, however, does anyone know how I can lower the usage of Google play services? I for stopped it and cleared the data once on it already. In addition, I've limited or restricted location services to most of the apps on my phone. At first, I thought it was due to carrier services which enables RCS chat services in Android messaging. I was also researching this on Google support forums. However I'm not entirely sure this is true. Does anyone know anything more so? Thanks for any input! I really appreciate it!
    11-24-2020 10:40 AM
  2. Scott337's Avatar
    In my experience, that is typically high if some Google service / product isn't syncing correctly? Did you setup your phone as new? Or copy from a backup? In many cases that drains a lot of battery after setting up a phone and copying data from an old phone or a backup
    11-24-2020 10:54 AM
  3. eric002's Avatar
    In my experience, that is typically high if some Google service / product isn't syncing correctly? Did you setup your phone as new? Or copy from a backup? In many cases that drains a lot of battery after setting up a phone and copying data from an old phone or a backup
    Oh, yeah, I know. That's what's slightly irritating to me. Cuz it's not the phone itself it's something on the phone. No I didn't copy any data from my old Pixel 3 XL. And everything on my new phone is fresh and clean. That's what doesn't make sense to me! What do you think it can be? Something not syncing correctly... You mean with my Google account?
    11-24-2020 11:01 AM
  4. Scott337's Avatar
    One of the Google services, Calendar, Contacts, Gmail, Drive, etc. If you go to Google Sync in the Settings is anything"stuck" trying to sync?
    11-24-2020 11:05 AM
  5. eric002's Avatar
    One of the Google services, Calendar, Contacts, Gmail, Drive, etc. If you go to Google Sync in the Settings is anything"stuck" trying to sync?
    No that's weird thing everything is fine for the syncing. I might have to call Google and ask them over the phone. I mean taking 14% of my battery is a lot for Google play services especially on a brand new phone! Thanks for the suggestion though.
    11-24-2020 11:15 AM
  6. Scott337's Avatar
    Here is one particular article on Google Support about Play Services causing battery drain:

    https://support.google.com/pixelphon.../9619626?hl=en
    11-24-2020 11:22 AM
  7. dmxjago's Avatar
    I think it'd normal my phone had been off the charger since 6am it is now 11:20am and my google play services is at 58 mins. I think it'd part of the OS and ii think its normal isn't it?

    I'm going to monitor it for a few days to see what the usage is. I think a lot for google services use google play services for example just finished listening to 48 mins of a podcast via Google podcasts and I think it adds to it. Ill keep an eye and see what results I get.
    11-24-2020 11:24 AM
  8. dmxjago's Avatar
    Found this article explaining how google play services drains your battery. I recommend reading it. I'm going to try to apply some of it to see what I can come up with.

    https://www.maketecheasier.com/fix-g...drain-android/
    Scott337 likes this.
    11-24-2020 11:28 AM
  9. dmxjago's Avatar
    Sorry about me replying again. I just realized my 58 mins of usage only drained 1% and for you your 3 hrs and 40ish mins drained 24% if you do the math if it drained at the rate of mine the service probably should of not drained more than 4-5% of your battery and for you it drained 14% which does seem high.
    Scott337 likes this.
    11-24-2020 11:30 AM
  10. eric002's Avatar
    Sorry about me replying again. I just realized my 58 mins of usage only drained 1% and for you your 3 hrs and 40ish mins drained 24% if you do the math if it drained at the rate of mine the service probably should of not drained more than 4-5% of your battery and for you it drained 14% which does seem high.
    hey, dude, thanks so much for responding back quickly! Well, there's an update, I just got off the phone with Google support. What I've never tried to do on any one of my pixels so far is going to the bootloader and clear the cash partition for the system. I was just doing it at the app level In apps and notifications but not at the system level. I'm going to try to do that, fully charge my phone later when I get home and see if that helps. If not, I can always email the Google rep back directly. I'll let you know what happens of course!
    11-24-2020 11:48 AM
  11. Scott337's Avatar
    I thought Google removed the Clear Cache option from the Recovery Menu years ago when they switched to the A/B Partition system? I haven't seen that option in Recovery Menu for a few years.
    11-24-2020 11:53 AM
  12. dmxjago's Avatar
    hey, dude, thanks so much for responding back quickly! Well, there's an update, I just got off the phone with Google support. What I've never tried to do on any one of my pixels so far is going to the bootloader and clear the cash partition for the system. I was just doing it at the app level In apps and notifications but not at the system level. I'm going to try to do that, fully charge my phone later when I get home and see if that helps. If not, I can always email the Google rep back directly. I'll let you know what happens of course!
    Nice keep us posted of your results. I'll report back in a couple of days as well about the % of battery used on my phone.
    11-24-2020 11:55 AM
  13. eric002's Avatar
    Nice keep us posted of your results. I'll report back in a couple of days as well about the % of battery used on my phone.
    Oh hell yeah dude you know what! I'll definitely let you know what happens!
    I thought Google removed the Clear Cache option from the Recovery Menu years ago when they switched to the A/B Partition system? I haven't seen that option in Recovery Menu for a few years.
    Actually, I can't find it in system settings so I think they did. do you know how to clear the cash partition from the system level then? Because the Google rep thought like I did and thought there was an option still in the boot loader menu.

    update: in apps and notifications, if you show system apps, would this be how you clear the system cache?
    11-24-2020 12:08 PM
  14. Scott337's Avatar
    I think the Google rep is confused. They are talking about booting into the Recovery menu and selecting Clear Cache. Which used to be an option in the Recovery Menu, but I don't think it's there on newer phones that use the A/B Partition system
    11-24-2020 12:22 PM
  15. Scott337's Avatar
    There is no option to clear the system cache in the phone Settings. You can clear app cache one at a time in Settings - Storage. And you can clear temp files using the Files app - Clean option. Buy what the rep told you would be booting into the Recovery Menu
    11-24-2020 12:23 PM
  16. eric002's Avatar
    There is no option to clear the system cache in the phone Settings. You can clear app cache one at a time in Settings - Storage. And you can clear temp files using the Files app - Clean option. Buy what the rep told you would be booting into the Recovery Menu
    I think the Google rep is confused. They are talking about booting into the Recovery menu and selecting Clear Cache. Which used to be an option in the Recovery Menu, but I don't think it's there on newer phones that use the A/B Partition system
    Haha, yeah, exactly. I mean she knew what she was talking about. But we both got a little confused on that one. So if I go to apps, show system apps, click on Android 11 system, should I clear that cache would that be the same thing? Because before I go and fully cycle/charge my battery at home, I want to make sure that I clear the correct type of cache so that I have to worry about this issue again. You know what I mean?
    11-24-2020 02:29 PM
  17. Scott337's Avatar
    It won't hurt, but it's not clearing the system cache. I don't think you can clear the system cache anymore
    11-24-2020 02:33 PM
  18. eric002's Avatar
    It won't hurt, but it's not clearing the system cache. I don't think you can clear the system cache anymore
    I hear you. I mean I just want to solve the issue so that I have an accurate full battery charge on my phone next time around. Can you think of anything else I can do though? because that's exactly what the Google rep told me was clearing the system cache to help resolve that because Google play services should be at 2% battery at most. And right now I'm at 17% battery.. I mean just out of curiosity, how do you have your phone set up?
    11-24-2020 02:35 PM
  19. Scott337's Avatar
    This Google Support page should help clear it up....I think the Google rep was reading from a script that is very old. There is no "clear system cache" anymore.

    https://support.google.com/pixelphon.../4797424?hl=en
    J Dubbs likes this.
    11-24-2020 02:37 PM
  20. eric002's Avatar
    This Google Support page should help clear it up....I think the Google rep was reading from a script that is very old. There is no "clear system cache" anymore.

    https://support.google.com/pixelphon.../4797424?hl=en
    Hey, thanks dude... Really appreciate! I'm going to go check the article out now.

    Yup so update: as I was on the phone with the Google rep I was googling it alongside talking to her. I found the same exact support Google forms. So, what do you think I should do then? Now, I'm just confused as all hell. Lol.
    11-24-2020 02:39 PM
  21. Scott337's Avatar
    I honestly don't know. In all my years on the Moto Forum this issue came up a lot. Especially after Android OS updates. And the only fix we ever found was a factory reset - start over fresh. I hope it doesn't come to that for you. If you Google search "Play Services draining battery..." you'll find hundreds of articles with different steps to try and resolve it.
    11-24-2020 02:49 PM
  22. eric002's Avatar
    I honestly don't know. In all my years on the Moto Forum this issue came up a lot. Especially after Android OS updates. And the only fix we ever found was a factory reset - start over fresh. I hope it doesn't come to that for you. If you Google search "Play Services draining battery..." you'll find hundreds of articles with different steps to try and resolve it.
    haha yeah that's exactly what I'm doing now. Well, I'm going to continue to research the issue and I'll update you as to what I find!

    Well, first, I had four son installed digital well-being, and carrier services which enables RCS Google chat messaging services from my Play store. The Google app online also told me that all Google apps should be updated and that's what the forums link that you sent me also says as well. Maybe that's the root cause of everything. I will say that when I first got my new phone and I did the first full battery test, all of my Google apps were updated and I didn't have this issue. Therefore, I'm going to update everything and see if that fixes the issue. If it doesn't I'll report back again.
    11-24-2020 02:50 PM
  23. eric002's Avatar
    I honestly don't know. In all my years on the Moto Forum this issue came up a lot. Especially after Android OS updates. And the only fix we ever found was a factory reset - start over fresh. I hope it doesn't come to that for you. If you Google search "Play Services draining battery..." you'll find hundreds of articles with different steps to try and resolve it.
    well, after taking your advice and the Google reps advice yesterday, between my digital well-being app and my play store and my carrier services which enables RCS chat services of course I had both of those disabled and uninstalled because I thought tire services was draining my battery. Doesn't look like that. Here are some updated screenshots of my battery you should so far today!
    Scott337 likes this.
    11-25-2020 12:21 PM
  24. Scott337's Avatar
    That's looking better.
    11-25-2020 12:28 PM
  25. dmxjago's Avatar
    Definitely less drain. I think you had 14% before.
    11-25-2020 12:47 PM
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