01-06-2017 02:00 PM
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  1. CrazyCrayon's Avatar
    When I place my phone under a certain angle under direct light I can see like lines on the edge of the chamfer I'm not sure if they are like chips or normal where the chamfer has been made. Is any of you guys have this if you do is it normal?
    12-19-2016 02:34 PM
  2. CrazyCrayon's Avatar
    this is what the little marks look like I think its normal and just how the phone has been made just need someone to confirm this for me, thanks!

    if someone could look at theirs on this angle of light and let me know if its the same I would really appreciate it, thanks!

    Scratch on google pixel Chamfer or normal?-screen-shot-2016-12-20-01.22.52.png
    Scratch on google pixel Chamfer or normal?-screen-shot-2016-12-20-00.58.29.png
    12-19-2016 08:26 PM
  3. DJM626's Avatar
    I am holding my phone in the exact same manner as you are holding your phone and I do not see any such marks on mine. Mine is very smooth
    CrazyCrayon likes this.
    12-19-2016 08:37 PM
  4. CrazyCrayon's Avatar
    I am holding my phone in the exact same manner as you are holding your phone and I do not see any such marks on mine. Mine is very smooth
    do you have it shining under direct light? it looks smooth on mine until I shine it under a light
    12-19-2016 08:44 PM
  5. anthonium's Avatar
    When I place my phone under a certain angle under direct light I can see like lines on the edge of the chamfer I'm not sure if they are like chips or normal where the chamfer has been made. Is any of you guys have this if you do is it normal?
    It definitely doesn't look right. I don't have this on mine either and I'm moving it in all positions (I have blue version). When I had checked out the display model in Best Buy (silver version) about 3 weeks ago I looked all around the phone and don't recall spotting this either. I'm very particular about scratches and dents so I check out display models before buying as they are more subject to some signs of wear given all the handling.

    If you just got the phone and it has these marks, it might be a manufacturing defect. Did you notice this when you first got the phone?
    If you've been using it without a case there's no way to determine if somewhere along the way it got scratched from being in your pocket or elsewhere. Also it's important to note some poorly constructed cases can have plastic inside that sticks out and can scratch a phone.
    CrazyCrayon likes this.
    12-19-2016 08:58 PM
  6. DJM626's Avatar
    do you have it shining under direct light? it looks smooth on mine until I shine it under a light
    I put it directly under my desk light which is pretty bright
    CrazyCrayon likes this.
    12-19-2016 09:03 PM
  7. CrazyCrayon's Avatar
    this is what it looks like when light isn't shining on the device

    Scratch on google pixel Chamfer or normal?-screen-shot-2016-12-20-01.28.04.png
    12-19-2016 09:26 PM
  8. CrazyCrayon's Avatar
    Just has a look at one in my local carphone warehouse store and its exactly the same, could that mean its normal? has anyone else noticed this on their google pixel? thanks
    12-20-2016 06:26 AM
  9. CrazyCrayon's Avatar
    I put it directly under my desk light which is pretty bright
    its like this all around the chamfered edge btw, thanks for your replies also
    12-20-2016 08:59 AM
  10. CrazyCrayon's Avatar
    I really hope this is normal so I can keep my phone
    12-20-2016 06:05 PM
  11. Richard Servello's Avatar
    Is it effecting operation?
    12-20-2016 06:27 PM
  12. CrazyCrayon's Avatar
    Is it effecting operation?
    no but for the price i paid for the phone I expect it to not be there thats if it isnt normal, do you have a google pixel? thanks for your reply also
    12-20-2016 06:36 PM
  13. CrazyCrayon's Avatar
    Just watched a video DetroitBorg made about the google pixel and it appears to kind of look the same as mine around the chamfered adges, what do you guys think? heres a pic

    Scratch on google pixel Chamfer or normal?-screen-shot-2016-12-21-00.54.40.png
    12-20-2016 07:58 PM
  14. CrazyCrayon's Avatar
    took my phone back to the store today, refused me a exchange for a new one as they said this looks normal, if you have a google pixel could you please post a picture of what the chamfered edge looks like under the same light and angle I took mine at, I would really appreciate this as if its not normal I will make sure I will get a exchange.

    Thanks!
    12-21-2016 07:51 AM
  15. TiMar99's Avatar
    took my phone back to the store today, refused me a exchange for a new one as they said this looks normal, if you have a google pixel could you please post a picture of what the chamfered edge looks like under the same light and angle I took mine at, I would really appreciate this as if its not normal I will make sure I will get a exchange.

    Thanks!
    Just compare in the store side by side
    You may be overreacting here
    12-21-2016 07:59 AM
  16. CrazyCrayon's Avatar
    Just compare in the store side by side
    You may be overreacting here
    Thanks you for your reply I did yesterday, it was the same as the one in store yet people with blue google pixels have been telling me theirs don't have this but im wondering if this is because its been made differently with the anodisation?
    12-21-2016 08:20 AM
  17. Richard Servello's Avatar
    no but for the price i paid for the phone I expect it to not be there thats if it isnt normal, do you have a google pixel? thanks for your reply also
    I understand that. But it's aluminium. It's going to be scratched day one. Unless all you do is stare at the body...I wouldn't be worried... Especially since you can only see it when really trying.
    12-21-2016 11:24 AM
  18. CrazyCrayon's Avatar
    I understand that. But it's aluminium. It's going to be scratched day one. Unless all you do is stare at the body...I wouldn't be worried... Especially since you can only see it when really trying.
    im not even sure if this is a scratch, do you have a google pixe;?
    12-21-2016 11:30 AM
  19. Richard Servello's Avatar
    I have an XL. Black. I don't see any striations... But I'm not putting it under I microscope. I look at the screen. That's all that matters.
    12-21-2016 11:31 AM
  20. CrazyCrayon's Avatar
    I have an XL. Black. I don't see any striations... But I'm not putting it under I microscope. I look at the screen. That's all that matters.
    ok
    12-21-2016 11:53 AM
  21. slowmyke's Avatar
    I have a black pixel, and the edges don't appear to have any striations/ scuffs/ scratches. I use a case, though. Do you use a case? Has your phone been dropped our shuffled along a surface or the floor?

    Comparing your pictures, you can really only see anything under bright light, and even then it's not really that apparent. If you run your finger along the edge, do you feel any roughness or is it smooth? If you don't feel anything, I'd say it's no big deal. If you are ok with cases, find a slim one, put it on and forget the marks are even there.
    CrazyCrayon likes this.
    12-21-2016 01:21 PM
  22. CrazyCrayon's Avatar
    I have a black pixel, and the edges don't appear to have any striations/ scuffs/ scratches. I use a case, though. Do you use a case? Has your phone been dropped our shuffled along a surface or the floor?

    Comparing your pictures, you can really only see anything under bright light, and even then it's not really that apparent. If you run your finger along the edge, do you feel any roughness or is it smooth? If you don't feel anything, I'd say it's no big deal. If you are ok with cases, find a slim one, put it on and forget the marks are even there.
    Thanks for your reply It appears the black and blue google pixels doesn't have this, I took it to the store today and they said its normal and refused an exchange, I looked at the display model yesterday and it was the same I have a peach case for it i'm gonna use that and hope that they are normal on the silver models, thanks so much for your reply really appreciate it
    12-21-2016 02:13 PM
  23. sting7k's Avatar
    Thanks for your reply It appears the black and blue google pixels doesn't have this, I took it to the store today and they said its normal and refused an exchange, I looked at the display model yesterday and it was the same I have a peach case for it i'm gonna use that and hope that they are normal on the silver models, thanks so much for your reply really appreciate it
    The silver phones do not have an anodized coating and so are more prone to show scratches on the exposed aluminum. Same thing happens with silver iPhones.
    12-21-2016 02:41 PM
  24. CrazyCrayon's Avatar
    The silver phones do not have an anodized coating and so are more prone to show scratches on the exposed aluminum. Same thing happens with silver iPhones.
    Ok so this may just be normal on the silver models? thanks!

    Do you have a google pixel?
    12-21-2016 02:52 PM
  25. CrazyCrayon's Avatar
    Someone told me theirs has this aswell, anyone elses have this, do you think its normal?
    12-21-2016 05:25 PM
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