Hand_O_Death
Well-known member
Mine shipped on the 14 and it Finally reached CT this afternoon, I will get it tomorrow.(Hopefully)
Bah!, Mine was in my state yesterday (about 40 minutes from my home), at midnight they shipped it back out of my state, and then it arrived in my town at 0730 hours today with a note that says "Allow two more days for delivery". This is painful. Now I am positive that it will arrive DOA like others just because it is taking so long.
It's a piece of crap, don't get your hopes up like I did.
Tech Support was actually very good for me. A guy named Jacob had to go through the regular "Are you too stupid to plug it in" questions then came to the conclusion that it was DOA (go figure). I then had the two regular options of "Advanced Replacement" , IE, they take your CC number (With a $99.99 hold) and send you another, when it gets there, you use a shipping label they put in with it to ship the broken one back. OR They email you a shipping label, you send it back, and when they get it, they ship you another one.
I have done this before with Logitech and it seems to work well, so I chose the "Advanced Replacement" 8-11 days to get here.
Side Note: I asked if anyone else had these problems and he said that I was the first he dealt with and that he spoke to the CoStar guys who said that they had not seen this before. Not sure if they meant my specific problem, or just blow smoke about these DOA issues.