1. Joanne Fox's Avatar
    Just got a. Unlocked HTC 10. The bartery is draining lime crazy. I have bee using it for w
    2 hours and it's gone from 100 to 40 also I dont see how you change the screen ze

    Setting so the screen does t shutoff right away. Very disappointed
    09-25-2019 04:31 PM
  2. Rukbat's Avatar
    Settings > Display > timeout. But keeping the screen on longer increases the battery drain.

    And what does a "reconditioned" battery mean? You can't recondition a battery like you can recondition a phone. The batteries, like the phone, were made in 2016. A battery sitting on the shelf for 3 years isn't going to be in very good condition.

    Charge the phone to 100%, then use it until it drains to 40%, then recharge it. Go thorough 3 cycles of that, and that's about the best you're going to get.
    09-25-2019 04:38 PM
  3. Mooncatt's Avatar
    And what does a "reconditioned" battery mean? You can't recondition a battery like you can recondition a phone. The batteries, like the phone, were made in 2016. A battery sitting on the shelf for 3 years isn't going to be in very good condition.
    I'm thinking Joanne means the phone was reconditioned/refurbished, but the company that did it either didn't bother replacing the battery or had old stock that wasn't cared for.

    Either way, I would talk to the place you bought it from to see if they will replace the battery. Given the age of the phone, a good battery may no longer exist, so it's going to be a crap shoot either way.
    Rukbat likes this.
    09-25-2019 05:53 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Did you just set the phone up? Setting a phone up for the first time can use a lot of energy, because it's busy downloading and installing system updates and apps, and also syncing your data from your account to the phone. Does this battery drain persist after a few days of normal use?
    09-26-2019 03:05 AM
  5. Alleykat7's Avatar
    The M10 is notorious for having bad batteries. If it's not too late, not send back. It will only get worse. I loved that phone
    11-19-2019 10:22 AM

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