Was in my local Sprint store today picking up my replacement Evo, and taking a shot in the dark, asked the rep if he knew when the 3D was coming out. He sort of looked around to see if anyone was near him and gave me a very confident sounding "middle of June." Just throwing that out there.
Sprint chat... THIS IS PATHETIC
- Thread starter DJ_Enclave
- Start date
OP is the type of customer that would get kicked out of my store and told to never return.
Seriously. Grow up. Its just a phone.
Seriously. Grow up. Its just a phone.
1. Thats just rude and uncalled for 2. Nexus 4G is a great phone 3. The Evo 3d will probably have lots of bugs at launch just like any new phone thats introduced to the market. Especially ones with new technology, in this case 3D screen.
I'm still laughing, sorry guys I want to be as serious and mature as the rest of you, but I really thought it was just funny.
I know what this makes me look like, but I really thought it sounded like a practical joke on the CS rep.
Yeah I know, like most of his phones, I suck. LoL
I know what this makes me look like, but I really thought it sounded like a practical joke on the CS rep.
Yeah I know, like most of his phones, I suck. LoL
If you'd have worked in customer service, you would understand why it's not funny.
I'll admit, I lol'd at this post. Erm...makes more sense if quotes were nested though....
Ridiculous, it's just a silly phone, and not a good one at that. If you ask me, op needs to get over himself. He waited all this time, I'm sure a few more weeks won't hurt you.
Of all the things to vent about at a rep who may not know anything about the release date, this has got to be the most ridiculous I've ever seen. if you had a legit concern and were trying to be reasonable, I'd agree. But this makes you look childish and impatient.
Of all the things to vent about at a rep who may not know anything about the release date, this has got to be the most ridiculous I've ever seen. if you had a legit concern and were trying to be reasonable, I'd agree. But this makes you look childish and impatient.
He's a kitten compared to what the thunderbolt people did to reps at verizon. Fyi this must of happened in 5 different threads waiting on the Thunderbolt Verizon Chat
Can Someone Call Verizon?
What Has BestBuy told you?
There is alot more but that forum has over 200 pages so yeah..
Point is give the guy a break. And if your on this forum chances are a phone isn't just a phone to you stop the facade.
Can Someone Call Verizon?
What Has BestBuy told you?
There is alot more but that forum has over 200 pages so yeah..
Point is give the guy a break. And if your on this forum chances are a phone isn't just a phone to you stop the facade.
kmmill00
Well-known member
I thought it was funny. And I DO work in customer service, have for a LONG time. When I was in the Air Force I was in charge of shipping people's stuff to them when they changed stations. You want irate, get the General's wife on the phone when she's looking for her chafing dish. Seriously, we all do need to calm down a bit. The post was light hearted. The way he phrased things (if I were the CS rep) would have made me laugh because I would have known what he was up to. There's no point in all of us starting to jump at each other's throats. We're all stressed. I have a phone that shuts itself off in the middle of calls, tells me the battery is dead one minute and fully charged the next, and the screen is upside down, backwards, and photo-negative half the time. My upgrade is TODAY. We're all frustrated, we're all techies, that's why we're here.
CHILL OUT.
CHILL OUT.
lornaevo
Well-known member
Kudos to the rep who kept his cool. I wouldn't last a day in that job. I would have been fired for telling the OP what an absolute jerk he is. What is just as bad is posting it here and trying to make the rep out to be the lame one. I'm sure they get customers who swear at them and stuff but that is horrible behavior and I certainly wouldn't be posting it and bragging about bullying some guy who was just doing his job.
Averix
Well-known member
Yeah, sorry, I think the OP acted like a jerk. The Sprint reps haven't been given a release date. What do you expect them to do? Let it go. Acting like that just makes them less patient with people who call in with a legitimate concern rather than a fabricated issue.
Can we kill this thread out of respect to people just trying to do their jobs without being tortured by self entitled issue mongers? It's obvious from the single post count he's just hoping for attention.
Can we kill this thread out of respect to people just trying to do their jobs without being tortured by self entitled issue mongers? It's obvious from the single post count he's just hoping for attention.
This was me vs sprint rep last year. For your enjoyment.
Transcript:
James: Hi! I'm a live Sprint product specialist. Are there any questions I may help answer for you today?
You: sure
James: I would be happy to address your questions here.
James: Let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
James: Thank you. That should make it easier to see.
James: Please go ahead with your question when you are ready.
You: i saw that the Release date and price for the EVO were announced today.
You: is there also a new specific plan that one needs for this device
James: No pricing or release date information for the Evo is available yet. I do not have any information to confirm regarding this.
James: Unfortunately, the plan options for this device have not yet been released, sorry.
James: The EVO won’t be available until sometime this summer.
James: You can sign up to be notified when it’s out by visiting Sprint.com/EVO and clicking “Tell me when it’s out.”
You: uhm
You: http://now.sprint.com/evo/?ECID=vanity:evo
You: the website has the pricing and date
James: One moment please.
James: Yes, I am aware of this site. There is no pricing or release information on that page right now though, sorry
You: yes there is...
James: You can sign up for email notification on this site when it becomes available though. I am viewing this page along with you, it currently does not have a release date listed, I apologize.
You: this is going on the forums as "sprint uber fail"
Transcript:
James: Hi! I'm a live Sprint product specialist. Are there any questions I may help answer for you today?
You: sure
James: I would be happy to address your questions here.
James: Let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
James: Thank you. That should make it easier to see.
James: Please go ahead with your question when you are ready.
You: i saw that the Release date and price for the EVO were announced today.
You: is there also a new specific plan that one needs for this device
James: No pricing or release date information for the Evo is available yet. I do not have any information to confirm regarding this.
James: Unfortunately, the plan options for this device have not yet been released, sorry.
James: The EVO won’t be available until sometime this summer.
James: You can sign up to be notified when it’s out by visiting Sprint.com/EVO and clicking “Tell me when it’s out.”
You: uhm
You: http://now.sprint.com/evo/?ECID=vanity:evo
You: the website has the pricing and date
James: One moment please.
James: Yes, I am aware of this site. There is no pricing or release information on that page right now though, sorry
You: yes there is...
James: You can sign up for email notification on this site when it becomes available though. I am viewing this page along with you, it currently does not have a release date listed, I apologize.
You: this is going on the forums as "sprint uber fail"
This was me vs sprint rep last year. For your enjoyment.
Transcript:
James: Hi! I'm a live Sprint product specialist. Are there any questions I may help answer for you today?
You: sure
James: I would be happy to address your questions here.
James: Let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
James: Thank you. That should make it easier to see.
James: Please go ahead with your question when you are ready.
You: i saw that the Release date and price for the EVO were announced today.
You: is there also a new specific plan that one needs for this device
James: No pricing or release date information for the Evo is available yet. I do not have any information to confirm regarding this.
James: Unfortunately, the plan options for this device have not yet been released, sorry.
James: The EVO won
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